Covid19 Cancellation policy
If you are sick we will provide a credit for the full amount you register for. You will be able to cancel at any time. Please note that within 14 days it is almost impossible for us to find someone to take over your spot. We greatly appreciate being notified as soon as you feel you will not be able to attend due to your symptoms.
Our #1 priority is to ensure none of our students are at risk and we will be flexible with this policy.
Remember we are a small business and all your help is appreciated in these situations so we can continue to offer our amazing programs.
In the event we have to cancel, a credit will be provided to another program or a replacement lesson will be provided.
If no course can be offered in 2020, we will apply a refund, again we appreciate your support during those hard times.
- Covid Procedure are send out with the information package a week prior to start of the program, as our procedure are consistently evolving with the situation. If you would like to see the current don’t hesitate to email us.
Standard Cancellation Policy
Cancellation Policy – Private Lessons
In the event that you require cancellation of your private lesson, 48 hours of notice is asked prior to the class at no cost. Another time will be schedule at the convenience of both parties. At less then 48 hours notice the lesson will not be rescheduled. Pre-payment for private lessons is good for two years from the purchase date.
Written cancellation 10 days or more prior to the program will receive a full refund minus an administration fee of $50. Cancellation in writing less than 10 days prior to the program start date will not be refunded or credited.
In the event of mutual cancellation, a credit will be provided to another program or a replacement lesson will be provided.
Transfer – Programs
Written requests of transfer 14 days or more prior to the program will be eligible with an administration fee of $30.
If a mistake is made while registering and you notify us within 24 hrs of payment and 10 days prior to the course start date no cost will be applicable to this change.
If for medical reasons you can not attend and you notify us 14 days prior to the start of the program, you will be eligible for a free transfer or credit with a note from your doctor. The free transfer can only be used once.
Cancellation Policy – Retreats
If cancellation is received in writing over thirty days before the retreat date the balance minus the deposit amount will be refunded. Cancellation received less than thirty days before the retreat is non-refundable.
All programs, lessons, and retreats will be run rain or shine.