Who We Are
Shred Sisters are a group of passionate women dedicated to improving your mountain biking skills in a fun and safe environment.
Here are the answers to our most popular questions. If you can’t find your answer please don’t hesitate to email us.
– Mountain bike that fits you & is in good working order
– Water (hydration pack or water bottle
– Small Pump
– Tire Levers (2)
– Bike Gloves- Full Fingers
– Bug spray (optional)
– Different layers (optional – remember that the weather can change quickly)
– Helmet
– Spare tubes
– Multi-tool
– Sunscreen (optional)
– Windbreaker/ rain jacket (optional)
One week prior the course you will receive an email with all this information, if you register last minute, you will receive an email within 36 hours of registration.
Each course has different cancellation policy, all details information are written at the bottom of each course. Below are the two mains one, retreats, festival and custom program cancellation policy will be written within the contract or on advertise page.
Cancellation Policy – Programs
Written cancellation 10 days or more prior to the program will receive a full refund minus an administration fee of $50. Cancellation in writing less than 10 days prior to the program start date will not be refunded or credited.
In the event of mutual cancellation, a credit will be provided to another program or a replacement lesson will be provided.
Transfer – Programs
Written requests of transfer 14 days or more prior to the program will be eligible with an administration fee of $30.
If a mistake is made while registering and you notify us within 24 hours of payment and 10 days prior to the course start date no cost will be applicable to this change.
If for medical reasons you can not attend and you notify us 14 days prior to the start of the program, you will be eligible for a free transfer or credit with a note from your doctor. The free transfer can only be used once.
Cancellation for Private:
In the event that you require cancellation of your private lesson, 72 hours of notice is asked prior to the class at no cost. Another time will be schedule at the convenience of both parties. At less then 72 hours notice the lesson will not be rescheduled. Pre-payment for private lessons is good for two years from the purchase date.
Cancellation for Retreat:
If cancellation is received in writing over thirty days before the retreat date the balance minus the deposit amount will be refunded. Cancellation received less than thirty days before the retreat is non-refundable.
All programs, lessons, and retreats will be run rain or shine.
Gift Card & Shred Sisters Credit:
There is no expiry to gift cards or Shred Sisters’ credits. You are able to transfer to someone else if you wish at no cost. Please note that there will be no refund for any gift cards or credits provided by Shred Sisters.
As a rule we do our best to avoid cancelling any program or clinic offered however we do sometimes need to utilize this option if we encounter very low registration to a specific class. If we have a total of 4 participants registered the class goes ahead with no modifications. In the case we have 3 or less we prefer to modify the program where possible by shortening the class length or amount of days of instruction. As fewer participants allows us to provide a comprehensive program in a shorter period of time, there is no change to the instruction delivered or material covered and thus no change to the cost of the program.
Course will be running shine or liquid sunshine. Always be prepared with extra clothing during inclement weather sessions. The best way to get comfortable with slippery roots is to take a course when it is raining, there is technique to be learned and this will increase your enjoyment on trails. It is rare for us to cancel a program due to any kind of weather conditions as we do know how quickly weather forecasts can change. Our coaches work hard to be up to date on the best trails for the conditions at the time of the lesson and will adjust and pivot the lessons as required for the expected weather conditions. It is your responsibility that if you aren’t comfortable with the condition to walk the terrain or stay home.
There is no expiry to gift cards or Shred Sisters’ credits. You are able to transfer to someone else if you wish at no cost. Please note that there will be no refund for any gift cards or credits provided by Shred Sisters.
Great companies reach out to us to offer you some exciting discounts on their products! To receive for the discount you will need to show your receipt from your Shred Sisters bike course.
Rebound Cycle in Canmore is offering 20$ off their rental during our programs. To get the discount code please email us!
Blackdog Ski & Bike in Kimberley is offering 10% off accessories while showing your course receipt.
Get a one-time 15% discount on tune-up packages/general labourer services can be scheduled for Canmore, Banff, or Calgary.
*Discount does not apply to parts
Interested to offer our students & coaches a discounted for been feature on our website? Contact us we would love to work with you grow your brand!
Thank you for considering booking a program with Shred Sisters. We look forward to sharing our knowledge and passion with you.
Please read the following information to ensure that you fully understand booking conditions, our cancellation policy, conditions policy, and our release of liability waiver. Once informed, we would be happy to accept your booking online. You can contact us if you have any questions about the information below.
All riders joining a Shred Sisters class, course or retreat will be required to read and sign a Release of Liability, Waiver of Claims, Assumption of Risks and Indemnity Agreement during the registration process and also on the first day of your program. Upon signing our waiver it will form in part a contract with Shred Sisters.
Click HERE to review and or print a copy of our waiver.
2. Shred Sisters reserves the right to change or cancel a program at any time due to insufficient enrolment or bad weather or other reasons. You will be notified as soon as possible if a change is made to the programs you register for with alternate options.
3. Shred Sisters accepts no responsibility for the actions of persons taking our programs. At any time you can decide to not do a section of a trail, you will not be forced to do something. You must be able to assess your own risk and comfort level. Our instructors will not force you to do anything.
4. It is essential that you disclose any medical conditions that could put you or other participants at risk. Your physician should clear any health problems that may affect your participation in any of our programs.
5. All Participants must declare that they have no symptoms related to Covid prior to the start of the program and must notify the instructor and Shred Sisters if something changes throughoutt the program
6. In the unlikely event of an emergency, participants may, depending on the location of the program, be liable for any rescue or evacuation costs incurred either on their behalf or as a result of their actions.